5 out of 55 of 5Unverified experienceSupport and communication
Definitely karungi phir se, support ne expectations se zyada kiya
Main pehle soch rahi thi ki support shayad routine hi rahega, par ek baar jab mujhe software ke dialer mein ek chhoti problem aayi, toh support team ne jaldi response diya aur patiently pura samjhaya. Baaki communication thoda vague tha, jaise ki updates ke baare mein clarity kam thi, lekin jo ek moment tha vo impressive tha. Invoicing aur payment process bhi sahi chal rahi thi, aur sign-up easy tha. Main yeh keh sakti hoon ki aesa experience milke mujhe lagta hai ki main dobara bhi WFHI ke saath judungi, kyunki unki communication solid rahi jab sabse jyada zarurat thi. Ye baat jo mujhe pehle pata nahi thi, woh ab clear hai ki support ka focus quality pe hai aur ye baatein help karti hain assar dhalne mein.