4 out of 54 of 5Verified customerSupport and communication
dedicated call support during setup left a strong impression
While much of the setup felt like a one-time effort, what really stood out was the telephonic support I received during the initial stages. At that moment, the support team was exceptionally responsive and walked me through both the billing process and the basic software navigation over the phone. It made moving past that first learning curve much easier. However, after setup, ongoing support was less prominent, mostly relying on less immediate communication or online resources. The updates to the software were automatic and unobtrusive, which I appreciated since they didn’t disrupt my daily use. Overall, that early personalized call support made a strong positive difference, even if the continuing help felt a bit lighter afterward.