Deciding if I would use WFHI software again deserves thinking
I've tried this software recently after switching from a different platform, and honestly, my experience is mixed. Accessing the database feature was pretty straightforward and aligned with what I hoped for, allowing me to organize contacts efficiently. That part of the platform integrated nicely with my existing workflow, which was a relief. However, I found the onboarding process somewhat confusing compared to what I am used to elsewhere. Some aspects of training felt rushed or incomplete, especially related to the calling tools and dialer setup, so I had to spend extra time figuring things out on my own. The automatic updates occasionally introduced minor glitches too, which required me to reach out for support more than once. Support was generally helpful but not instant. Given the pros and cons, I’m uncertain if I would choose this platform again or look for alternatives that offer a smoother initial experience and more robust guidance through setup.