Decided support stood out; I’ll need it again
My experience talking with the sales team before purchasing was mostly okay, but the thing that stood out most was the level of support. They answered my questions clearly, which helped with understanding the billing and setup options. However, the complexity of the software’s features means I’ll definitely need further help after this first purchase. It’s not the simplest software to run independently right away, so I don’t expect to figure everything out without some guidance. While sign-up and payment were straightforward, the details around the calling tools and database took some explanation. I appreciate the support available and am likely to reach out again soon. This initial process has made me realize that continued assistance is necessary to get the most out of the platform.