decided I might ask for help next time
So after going through the whole sales and signing up process I can say it was pretty straightforward overall. I managed to get the initial setup done without reaching out too much for help, but I did have to check in a couple of times just to confirm some of the payment and invoicing details. Once I started using the software and tools like the dialer and database, I noticed some quirks that I hadn’t quite figured out right away, so I’m thinking I might be needing another call with their support team to get things smoother next time. The updates happen automatically which is helpful to keep things current, though the onboarding training was a bit of a mixed bag for me. It covered basics but left some of the specifics for me to figure out by myself. All in all, the process left me feeling ok about going back for help or advice if necessary in the future instead of just dealing with things alone without guidance.