Decent training, might still need some help next time
So, the training and onboarding process was pretty solid overall. The materials covered the basics well, especially in setting up the dialer and database features that I would use daily. I think I learned enough to get started confidently on my own, which is a big plus. On the other hand, in some of the more technical parts like managing automatic updates or understanding invoicing details, I found myself wishing for additional support. That said, the telephonic support has been accessible and helpful when I needed it. Looking ahead, I expect I’ll manage most things solo but won’t hesitate to reach out again for advice on new features or any tricky software issues. Honestly, I’d tell a friend it's a good setup for those willing to learn but don’t expect to be entirely left without help if needed.