Decent training but definitely facing need for help again
Training had positives and negatives. The modules were straightforward enough to cover basics, which was helpful. However, I found several areas where I’m still unsure how to use the database and calling tools effectively without asking for guidance again. Some instructions were unclear or skipped steps, leaving gaps in understanding. It was good they offered telephonic support, but I would not say the onboarding was smooth enough to avoid future help. When I sign up again, I expect that I’ll need to reach out to support just as much if not more. There’s definitely promise in the training, but it's far from comprehensive. I appreciate the effort put into it but realistically, I’m prepared for ongoing assistance in mastering the platform and all its features.