Decent timing, but not perfect fit for my hours
The sales pitch and pre-purchase steps seemed to go smoothly and they tried to lay out what to expect from the hours of usage. I think the software can work for many kinds of schedules, but for my realistic working hours it didn’t always match quite perfectly. Sometimes the dialer seemed to reset or behave unexpectedly if I logged in late in the day or early morning. On the plus side, automatic updates didn’t interfere with my flow and the database feature was flexible enough to adjust after some tweaks. Signing up and payment felt clear and standard. So, while it wasn’t wrong for me, the software better suits those with a bit more conventional or full-day workflows than my own. That mixed feeling is why I’m rating it in the middle — its conveniences and obstacles balanced out in my experience.