3 out of 53 of 5Verified purchaseSupport and communication
Decent support setup, but room for improvement
You offered clear directions during the initial setup, which helped me get started without much trouble. However, some of the ongoing support felt less accessible when I faced unexpected issues later on. I found that the telephonic assistance was fine for common queries, though addressing more complex or technical problems required multiple calls, which was time-consuming. Your team was courteous and tried their best, but the mixture of one-off setup help and ongoing requests created a bit of a fragmented experience. It could be better if continuous support were more streamlined. Still, there’s definite value in your communication channels for everyday needs.