decent support but onboarding take thoda time laga
So I joined the training and onboarding thinking sab kuch jaldi clear ho jayega but thoda alag nikla. Log jo support mein the wo kaafi responsive the and they reply karte rehte the jab bhi I asked queries. Ye point achha tha because it made aap mujhe thoda comfortable feel karne mein help kiya. Par onboarding ka jo process tha, wo itna smooth nahi tha, some instructions clear nahi thi and mujhe unko baar baar explain karna padta tha ki which step mera confusion ka source tha. Plus jo dialer aur database features they showed, unko samajhne mein thoda time laga, and kabhi kabhi software ka UI thoda slow tha during weekend jab main zyada kaam kar raha tha. Magar training waale videos they sahi the, aur updates thoda late aaye but they did a perfect job overall to keep us informed. So overall, I would say supportive log mil gaye they, par process jyada quick aur effective hona chahiye tha. Maybe future mein wo improve karenge, tab shayad experience better ho payega.