decent support but not perfect everyday
So far, support has been decent but not always perfect day to day. Sometimes when I call in, the help is clear and quick, other times they take longer to respond or put me on hold. The dialer usually works fine, but there have been days when I faced weird delays or sync issues with the database that support had to troubleshoot over multiple calls. It’s not that it doesn’t work, just that the experience is a bit uneven depending on when I reach out. Automatic updates sometimes fix problems but occasionally cause new hiccups which is annoying. The signup and invoicing process was smooth at first but not much of that continues into daily support. Honestly, it gets the job done but leaves you waiting more than you’d like sometimes. In short, support is okay overall but don’t expect perfect reliability every single day or for all problems to be solved immediately.