4 out of 54 of 5Unverified experienceSupport and communication
Decent support, but not for everyone
I found navigating the support resources rather straightforward after some initial exploration. The telephonic support was relatively easy to reach during business hours, but might frustrate those who need help at odd times or expect instant responses. Documentation was good but not always detailed enough for complex issues, meaning some trial and error was necessary. I suppose this platform suits those comfortable with a bit of self-guided troubleshooting and who have regular hours to call support if required. If you want constant human contact or immediate answers, you might find it limiting. It worked well enough for my needs and gave me confidence to continue using it, but I understand it wouldn’t fit everyone’s style.