Decent start but expected quicker billing setup
I expected the billing and payment setup to happen almost instantly, but in reality it took a few days longer than I had thought. The sign-up itself was quick and straightforward, but the time to receive the first detailed invoice and confirm payment processing was slower than anticipated. I had hoped the database and software access would be ready almost immediately after payment, but some delay occurred there too. However, the telephonic support was reassuring during this wait and helped clarify a few doubts. Comparing to my initial expectation of a faster start, this was a bit disappointing. Still, once fully set up, the software and training worked well for my remote workflow needs. Overall, I'd rate the experience as positive but not quite meeting my timeline expectations.