Decent software but support left me hanging
I was initially hopeful when I signed up and started using the software. The access was generally alright, though I did face some glitches during the first few days, which I managed to handle myself. The interface took some time to get used to, but once I progressed, it felt manageable. I reached out to the support team a couple of times, and while they were polite, their responses were slower than I expected, which was a bit frustrating when I needed quick assistance. I do acknowledge that they did eventually resolve my issues, though not as swiftly as I had hoped. The automatic updates sometimes appeared without clear notice, which threw me off at times, but thankfully didn't break any workflows. Overall, the software does what it is supposed to do. My small reservation remains around the responsiveness of people behind the scenes, which may be improved to serve users better. I might consider continuing if support responsiveness improves; otherwise, I'm not fully confident this setup is ideal for me currently.