Decent software but some figuring out was needed
Overall, the software felt well designed but I had to invest some time figuring out the features on my own before I felt comfortable using it fully. The onboarding process was clear enough, but certain aspects like the database setup and the dialer configuration required reading through manuals or looking for help. I appreciated that the automatic updates kept the system running smoothly without manual intervention. The calling tools were easy to work with once I understood their function, but it wasn’t immediately obvious. Payment and invoicing were straightforward and quick, which I liked. The telephonic support was helpful when I reached out with specific questions, though I would have preferred if some of the training content was a bit more intuitive to lessen reliance on external help. All in all, I'm satisfied but feel there’s room for making the experience more user-friendly from the start.