Decent Setup, But Balance of One-Off and Ongoing Was Mixed
I found the training and onboarding for the software to be a bit of a mixed experience. The initial setup took some effort, especially with configuring the calling tools and the database integration to suit my workflow. I appreciated the training's step-by-step approach, but it felt like too much of the onboarding was a one-time thing without enough guidance for ongoing adjustments. I realized that after the initial phase, I had to figure out several aspects by myself or wait for support to clarify updates to features that had changed through automatic updates. The sign-up and payment process was straightforward and well explained, which made that part smooth and worry-free. Overall, I wouldn’t say it was amazing or terrible—it was decent enough to get started but left me wondering if more consistent training sessions throughout usage would help me better maximize the software’s capabilities.