Decent sales process, might use it again
I found the pre-purchase process fairly straightforward. The website had clear descriptions about the software features and training offerings, which helped me decide whether it suited my needs. The sign-up and invoicing were transparent, and payments went through without issues, which I appreciated. However, I did find some of the technical details a bit sparse, especially regarding the calling tools and how the database integration would work practically. I had to reach out to telephonic support a couple of times before fully understanding the automatic update mechanism. Support was helpful but took some time to explain, which made me hesitate initially. The onboarding flow satisfied me enough to proceed, but I was a bit cautious because of those unresolved questions. On balance, the process was adequate and probably better than average. I would likely consider using their services again but might request clearer pre-purchase information next time to avoid any uncertainty.