Decent overall but the clarity was hit or miss
The whole setup felt somewhere between helpful and confusing. The sales explanations gave me a basic understanding, which is fine, but sometimes the details were vague or left me guessing what exactly was included in the training and software access. The sign-up and invoicing process was ok, nothing too complicated but not super clear either. They explained the software features but didn’t delve too much into how those features would actually impact my daily workflow, which could’ve been stated better. The dialer and database tools sounded promising but the demos didn’t quite showcase everything clearly. Support was responsive, but sometimes the answers I got felt scripted and didn’t really solve my questions fully. So while not terrible, it felt like important info was missing or glossed over. Overall, the experience was okay but could have been more straightforward to help customers like me make fully informed decisions.