Decent overall but mixed day-to-day experience
After signing up, the software initially worked smoothly with installation and basic setup, and I appreciated the straightforward invoicing process. The onboarding training was useful and did cover most features well. However, across a typical workweek, I found the calling tools and dialer lagged sometimes and occasionally froze during use, which was frustrating. The database function was reliable and kept my data organized neatly, which was helpful. Telephonic support was accessible but did vary in response time, so I had to wait at times. The automatic updates worked without needing manual intervention, which was convenient. To sum up, the product showed promise and delivered well in key areas, but some day-to-day reliability concerns held back a better score. I would say it’s fine but requires some patience and adjustment.