4 out of 54 of 5Unverified experienceTraining and onboarding
Decent onboarding but still some figuring out on my part
When I first started with the WFHI training, I found that while the initial materials were quite clear, I did have to figure out a good deal myself to fully integrate the dialer and database systems into my workflow. The onboarding provided a solid framework but often left gaps for particular use cases. I didn't find this troublesome, just a little more time consuming than I had expected. It felt like much of the training focused on general features, so the specifics required a bit of trial and error on my side. I'd say the effort was fair and expected for software of this complexity, and I was able to get comfortable with things reasonably quickly, even though I had to do some exploring on my own.