Decent naming conventions, would purchase again
I found the labels and wording throughout the software mostly clear and straightforward, which made using the dialer and database features easier than expected. The calling tools were intuitive, and training helped solidify my understanding without too much confusion. Some labels could have been better explained in the onboarding process, but nothing major impeded my workflow. Support staff were quick to clarify any minor doubts I had. The payment and invoicing processes were clean and didn't cause any hassle. The automatic updates were seamless, ensuring the software stayed current without my involvement. Overall, the system worked well for my needs, and I would definitely consider purchasing the product again, especially since the communication is mostly clear and support readily available.