Decent handling when things went off track
So, there was this one time where I ran into issues with the sign-up not going through as expected, which was a bit annoying honestly. They have a decent telephonic support line though, and after a bit of back-and-forth, they got me sorted out. The payment process had a hiccup too, but that ultimately didn’t hold me back too long. The automatic updates sometimes seemed to change things unexpectedly, which threw me off a little, but that seems to be balanced by improvements they bring regularly. The training was okay, though I felt it skipped over some finer points I struggled with initially. Overall, I'd say the product is reliable enough but with enough quirks to keep you on your toes. It’s not perfect, but at least when things went wrong, the support helped enough to keep me going. Verdict is, it’s usable, with some patience needed.