Decent for routine sales workflow but might not fit all teams
I've been using the WFHI software daily for a few weeks now, mainly for managing calls and basic database functions. The calling tools mostly worked fine, and the auto updates keep the software pretty current without much hassle. However, I did face occasional glitches with the dialer that sometimes dropped calls unexpectedly, which affected my workflow. The sign-up and invoicing process were straightforward, but I wasn’t fully confident in how the billing breakdown was presented. The training materials helped me understand the core features, though some terminology felt a bit unclear, which made onboarding slower than I hoped. Telephonic support was somewhat helpful but not always immediately available, so I sometimes had to wait longer than I wanted to resolve issues. Overall, I think this software suits teams comfortable troubleshooting minor tech quirks themselves but might frustrate those who expect seamless, non-stop service. Given all this, I would say it’s a decent tool if you're patient but not the best if you need instant, flawless performance every day.