Decent for basics but not the best if you want speedy help
To be honest, this training and onboarding package from WFHI is probably not the best fit if you prefer everything to be immediate and streamlined. My experience was that when things went wrong during setup, response times were on the slower side and I had to repeat explanations a few times. The software itself was fine, but the guidance wasn't always clear in resolving issues quickly. It's good if you're patient and want to learn gradually, as they covered the basics well enough. However, if you're someone who expects prompt troubleshooting or doesn’t want to deal with waiting or needing multiple support calls, you might find it frustrating. On the positive side, the training content was comprehensive and the onboarding flow understandable once you get through the initial kinks. What I did not like was that when I encountered errors or needed help, the back and forth felt longer than necessary and that slowed progress quite a bit. So while it's functional and suits users with time to invest, those looking for a swift onboarding experience might want to consider other options.