Decent fit with my hours, but more flexibility would help
The onboarding and training process generally matched my working hours fairly well, although there were some parts where scheduling felt a bit rigid. On the positive side, the trainers were accommodating and provided recordings of sessions, which helped me catch up when I couldn't attend live. The content was thorough and useful, covering software features like the dialer and database effectively. However, the live training slots were mostly during fixed times, which sometimes conflicted with my peak productivity hours. If I had more flexibility to choose when to attend or retry sessions, the experience would have been smoother. I also felt that some topics could have explored real-world remote workflow scenarios a bit more, which would have painted a clearer picture of using the software day to day. Despite these reservations, the training did prepare me well enough to start using the software confidently. So while it wasn’t perfect, it was overall a positive experience that I appreciate. With a few improvements in timing options and content coverage, this would be an even better fit for my routine.