Decent experience though some parts felt slow
My impression of the sales and pre-purchase process was that it was mixed in quality. On one hand, the sign-up and invoicing steps were straightforward and I felt the paperwork was handled neatly without surprises. On the other hand, it took longer than I expected to get full access to the software and the training materials, which made me unsure if I would need help the next time around. I think if future purchases go smoother in this part, I wouldn’t mind getting help again but right now I’m hesitant because some steps felt too slow or unclear and required multiple calls to support. It wasn’t bad enough to deter me completely but it wasn’t exactly seamless either. So overall, the whole thing felt somewhat uneven in pace and clarity, making me unsure about relying fully on the process without some external assistance the next time I sign up.