Decent experience but might rethink if I had to start fresh
I found the software interface somewhat hit and miss when trying to access the features I needed. Initially, the dashboard was cluttered, and locating the telephonic calling tools and the database functionality took longer than expected, which slowed me down. That said, the automatic updates seemed to improve system navigation quite a bit after a week or so of use. Signing up and the invoicing process was straightforward enough, but I did need to reference the training materials multiple times to keep up. Now that I’m a bit familiar with the flow, managing the dialer and using the database fits into my daily workflow more naturally. If I had to do it again from scratch, I might hesitate slightly because the early navigation hurdles were a bit demotivating—yet the software’s overall design with support and updates makes it worth putting in the effort. So while it wasn’t an effortless start, ongoing use feels manageable.