Decent enough, probably use same again
I honestly didn't have a lot of experience with the sign-up or billing stuff since I mostly focused on getting started with the dialer and database setups. The invoicing seemed straightforward enough and the support helpline answered a few questions when I was trying to figure out how to navigate the onboarding flow. There were times when I had to call back because something wasn’t clear initially, but mostly it was okay. I haven’t needed to reach out again for training or updates yet, but if I do, I don't expect a problem. So at this point, my verdict is that I’d probably use their setup again if I needed the software later and need similar assistance.