Decent enough experience but will think twice before buying again
At first, I found myself having to figure out a fair bit of the product on my own, especially around customizing the calling tool and exploring the database. There wasn’t as much upfront guidance as I had hoped during sales or onboarding. On the other hand, this meant I learned the software more deeply by trial and error, which I found useful later on. The sign-up and payment were straightforward enough, and support was available when I dug in, but some explanations took longer than expected. The automatic updates helped keep the software current without me needing to intervene, which was a positive. Overall, I feel that the balance of self-learning versus provided instruction was okay but could’ve been better structured. Given this, I might be hesitant to purchase again immediately without clearer initial training or support pathways. Still, it was not a bad purchase and had its functional benefits.