Decent effort despite minor hitches in pre-purchase
Going through the sales and pre-purchase phase was generally straightforward, though there was a small issue that caused a bit of delay. Initially, when I tried to set up the account and complete some steps in the onboarding flow, a technical glitch occurred that slowed down the process. However, the team promptly responded via telephonic support and guided me effectively, which I appreciated. The invoicing and payment system worked as intended without surprises, which helped keep things smooth after the initial bump. My only reservation is that early on, resolving that small snag required a bit more persistence than I expected, and some clarity on how to bypass it would have improved the experience. Still, the overall effort from the company felt earnest, and their willingness to assist was good. So while not perfect, the pre-purchase experience was positive with only a minor reservation since the overall process reached a good conclusion.