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WFHI review

Decent effort but had to follow up to fix issues

3 out of 53 of 5Verified purchaseSales and pre-purchase

Decent effort but had to follow up to fix issues

Overall, I found the sales experience with WorkFromHomeIndia to be a mix of positives and challenges. The initial contact was friendly and the team seemed enthusiastic to help me understand the product. However, when certain things went wrong, like delays in receiving invoices and unclear information about payment options, I had to make multiple calls to get things sorted. That definitely took some effort on my part. I appreciated that the support was willing to listen and tried to fix the problems, but these hiccups meant the process was not as smooth as I expected. The dialer and database parts of the software were as described, though the onboarding could have been clearer about some functions. I’m glad they did make an effort to resolve the issues, but it required persistence from me. Despite these challenges, the automated updates help keep the software running well and the training was useful enough. So there's a balance between the good intent and the execution gaps. If you don’t mind a bit of follow-up work, it’s workable, but be prepared to stay engaged when things don’t go perfectly.

Vishal BediMizoram, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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