Decent dialer function despite unclear sales communication
When I first looked at WFHI, the sales and pre-purchase information left a lot to be desired. While the software’s dialer tool worked reasonably well during my testing period, I found many aspects of what was included in the package didn’t stand out clearly beforehand. I had to interpret a lot on my own, including how the automatic updates would affect my environment. On the upside, the database feature seemed stable and integrated well into remote workflow management. However, the absence of thorough explanations before purchase meant I had to spend extra time figuring things out later. This decreased my initial confidence but not the end functionality entirely.