Decent compared to what I used before, but not flawless
Having used other remote workflow software before, I found WFHI’s system to be decent overall. The sign-up and payment process was simpler than my previous experience, which was a pleasant surprise. The calling tools and dialer worked as expected, but I noticed occasional lag which wasn’t an issue before. The database feature seemed powerful but came with a learning curve that I didn’t quite face in other software. Training sessions were helpful, yet compared to what I’m used to, felt a bit rushed at times. Support was generally responsive though I missed some follow-up after my queries. Automatic updates were seamless and didn’t interrupt workflow, which was a clear advantage. To sum it up for a friend, I’d say this software is good but not perfect; there are gains in ease of use but some small glitches remain from my past experiences. Still, I’m interested to see how things progress once I get more accustomed to it.