Dealing with errors took some effort but they were helpful
When I encountered minor glitches during the onboarding, particularly in setting up the calling tools and database synchronization, I found WFHI’s support fairly effective. The process to get these issues resolved wasn’t exactly quick, involving a few back-and-forth calls and waiting for updates, but the team was patient and willing to walk me through each step. Their training sessions took a balanced approach between explaining the software features and addressing any real-time problems. Although having to wait for automatic updates was sometimes frustrating, it was reassuring that the software improved steadily. The sign-up and invoicing process went smoothly compared to these hiccups, and overall it reflected an earnest commitment to supporting users even if it demanded some perseverance.