Day-to-day use wasted too much time
The training and onboarding from WFHI started out okay, but it didn’t really get better with day-to-day use. I felt like every session took longer than it should have because the software wasn’t quite reliable. Issues which didn’t appear right away began showing up regularly, making the entire workflow painful. The dialer and database features seemed promising initially but then felt clunky and erratic after the first few days. Automatic updates sometimes changed how things worked without warning, which added more delay and confusion. While the payment and invoicing were as straightforward as expected, that part was the only relief in the process. The telephonic support was available but didn't speed things up much. Overall, putting so many extra hours into just running the basic software made me question whether this system would fit into a busy daily schedule. I really hoped for a smoother experience but it kept dragging on without noticeable improvement.