Day-to-day use results were okay but with notable drawbacks
Initially, I found the sign-up and onboarding process straightforward, and the sales communication was timely and professional. However, after using the software for a few days, some features behaved inconsistently. For instance, the dialer occasionally dropped calls without warning, which disrupted my workflow considerably. On the plus side, the database feature worked well for organizing contacts and seemed quite stable throughout. Training materials were somewhat useful, but lacked depth in certain areas, leaving me to figure out troubleshooting mostly on my own. Invoicing was clear enough, though I did have to reach out for clarification on billing cycles. While telephonic support staff were polite and responsive, there were delays in getting precise answers. Overall, the product has potential, and I appreciate the effort in keeping the interface updated automatically. Still, the uneven reliability day to day prevents me from rating it higher at this point. It’s suitable for someone who can tolerate occasional glitches.