Day to day use kept surprising me, only the sign-up was smooth
So the whole sales and pre-purchase process was alright at first, I managed to sign up without any hassle and the invoice stuff was pretty clear. But once I started using the software regularly, things got a bit unpredictable. The calling tools would sometimes freeze or lag which was annoying, especially since I was depending on them day to day. I kept thinking maybe it was just a glitch that would pass after updates, but the problems stuck around for a while. The support team wasn’t always quick to respond either, which made me circle back to the same unresolved issues multiple times. Overall, only the initial payment and sign-up process really stood out as hassle-free.