Day-to-day use gave mixed impressions
Initially, the sales and pre-purchase setup seemed straightforward and the sign-up process was smooth, making a good first impression. However, as I started using the software daily, I noticed some inconsistencies especially with the calling tools. Sometimes the dialer worked flawlessly, connecting quickly and logging calls accurately, but other times there were unexpected glitches that delayed my workflow. The database feature was a helpful addition, but I struggled a bit with organizing contacts efficiently, which added to my frustration. I appreciated that telephonic support was available and generally helpful, but not all my issues got resolved on the first call. This made me unsure whether the system was fully reliable for constant daily use. At points, it clicked that the software is well-designed, and yet at other moments the bugs stood out more. Overall, I’m still weighing if these hiccups will smooth out over time or continue to be an obstacle.