Day-to-day training had ups and downs
The first day of training was relatively smooth, with clear instructions on setting up the software environment and initial use of the dialer and database. However, as the days progressed, some inconsistencies appeared. For instance, in some sessions the training platform would lag or freeze, making it difficult to follow along in real time. On certain occasions, updates rolled out automatically, but these required reloading and resulted in lost progress briefly. Additionally, the telephonic support was helpful but sometimes required callbacks, which disrupted learning flow. While the overall onboarding introduced me well to the workflow, these intermittent technical issues were a hindrance during the week. I hope future sessions see better stability so that daily training progresses more efficiently for new users.