Day to Day Support mein Kuch Kami Thi
Main WFHI software ko use kar raha tha kafi time se, aur initially onboarding aur training theek thi, lekin day-to-day use mein thoda issue raha. Dialer aur calling tools kabhi kabhi inconsistent behave karte the, jisse workflow mein delay hota tha. Database feature achha banaya gaya hai, lekin updates aur automatic changes se kabhi kabhi settings kharab ho jati thi. Support team se phone pe baat karna thoda frustrating tha, response mila par kabhi kabhi solutions adhure lagte the. Payment aur invoicing system thik tha, koi major issue nahi tha wahan. Mera point yeh hai ki software mein kuch daily reliability ke aspects missing hain. Agar yeh sudhar jaye toh overall use karna zyada asaan hoga. Filhaal toh kuch din acha chal raha hai, kuch din problems aati hain, yehi balance hai mera experience.