Day-to-day support kaafi functioning mein missing tha
Main daily support kaafi average tha lekin shayad main zyada expect kar raha tha. Starting days mein to sab kuch thik tha, quick response aur samjhaane mein bhi koi dikkat nahi. Par jaise jaise din guzar rahe the, mujhe lagne laga ki kabhi kabhi delays ho jaate hain ya phir jo answers milte hain woh utne detailed nahi hote jitne chahiye. Ek baar main database feature ka issue bataya, usmein toh response itna clear nahi tha ki main easily solve kar sakoon. Dialer tool mein kabhi kabhi bug aata tha, lekin general communication se zyada frustration nahi hua. Support staff ki overall tone friendly thi, magar consistent clarity ki kami thi. Invoice process simple tha, aur jo automatic updates aate rahe woh generally smooth the. Toh main kahunga support theek tha, par day-to-day jo expected guidance thi woh poori nahi milti thi.