Day-to-day support feels exhausting after a while
Honestly, the support calls and follow-ups after the initial onboarding started to wear me down. It’s like I have explained the same problems and steps several times over different days, but there’s always a fresh wrinkle. The support team is polite, yes, but the process sometimes feels circular with no real improvement. Day in and day out, there’s some issue or delay in communication that drags the work out longer than necessary. On the positive side, they do seem to try and keep things moving along, though it’s inconsistent. The software itself mostly works as intended, but when I need live help, the back-and-forth can become frustrating. It’s not just one bad experience but the cumulative fatigue of repeated explanations and waiting that makes this support process tough to handle overall. If I had to sum it up in one phrase, it would be exhausting rather than satisfying. Hopefully, the situation improves so the communication becomes more efficient and less of a daily burden.