Day-to-day glitches made software frustrating to use
I tried WFHI software expecting smooth daily usability. However, the software repeatedly froze during my calls, which disrupted the workflow badly. The dialer often failed to connect automatically despite correct setup. I found the database syncing slow and at times unresponsive, forcing me to re-enter data multiple times. Even the automatic updates sometimes caused system restarts at inconvenient moments, killing my productivity. Signing up was fine initially and the invoicing process worked without errors, but the actual day-to-day software behavior was poor. Telephonic support was available but didn’t resolve problems efficiently, leaving me frustrated after repeated contacts. While the installation process went smoothly, the core performance issues overshadowed the good parts. The only thing that went well was the basic support service being reachable, but that was not enough. Overall, the software didn’t meet expectations once I used it for regular work, making it hard to rely on it consistently.