Database sync was great, but dialer lagged
I remember spending a fair bit of time setting things up with the WFHI software. The database feature synced up well with my existing workflow, which saved a lot of manual effort later on. That part worked smoothly and felt like a genuine improvement. However, when it came to using the dialer across multiple calling sessions, I often encountered delays and had to wait moments for each connection. It didn’t entirely disrupt my routine, but it was noticeable enough to cause frustration on a few occasions. Repetitive attempts with the dialer sometimes seemed necessary to get through smoothly. Onboarding was decent, though some waiting was involved before full access was granted. I appreciate the automatic updates they provide, as these helped fix minor bugs over time, but the dialer issues persisted. Overall, it’s a mixed feeling. The software added value and streamlined some tasks but wasn’t completely hassle-free from start to finish.