Database search helped, but navigation was confusing
When I first started looking through the software to find the sales and pre-purchase workflows, I found the database feature quite helpful. It allowed me to narrow down options based on various filters, which really made things easier. However, some aspects of the onboarding flow were a bit less intuitive. I kept having to circle back to earlier pages because certain steps weren't clearly marked, which was frustrating. It wasn't all bad though; the calling tool was straightforward once I got past the initial setup, and that saved me some time. Still, I can't shake the feeling that the early stages of sign-up and setup could be smoother. There seemed to be a bit of a disconnect between where the software wanted me to start and where I thought I needed to start. Overall, a mixed experience—I appreciate the database's power but would say the ease-of-use could be improved to prevent backtracking and confusion.