Database feature worked well but sign-up instructions confused me
When I first signed up for WFHI, I was expecting a straightforward process based on the sales materials and website information. Initially, the payment and invoicing steps were more confusing than I had anticipated, with unclear labels and instructions scattered here and there. However, once I actually started using the software day to day, the database feature really worked as I’d hoped for managing contacts and tracking information efficiently. The dialer and calling tool had some hiccups in the early days but stabilized over time with updates. I liked that the software automatically kept itself up-to-date, which avoided a lot of manual hassles on my end. What I expected at the start was a smoother start-to-finish experience, but that wasn’t quite the case. Overall, the good parts are there but offset by the slightly chaotic sign-up and unclear pre-purchase information. I’m halfway satisfied — some things went well, others need refining to match the initial expectations better.