Database feature was outright unreliable
I tried using the database feature daily, hoping it would help manage my contacts and track communications effortlessly. Unfortunately, it kept freezing and sometimes wouldn’t save the information I entered. I counted on automatic updates to fix bugs but, frankly, they didn’t solve these core issues for me. The calling tools, including the dialer, often had delays or dropped calls mid-session, severely disrupting my workflow. On top of this, the telephonic support wasn’t very responsive to these ongoing problems; I felt stuck many times without useful assistance. Even the onboarding flow seemed opaque after the initial sign-up, leaving me unsure of how best to use the software. Invoicing and payment processes at least functioned, but that doesn’t matter when the main software doesn’t work as promised day to day. There was a lot of promise but not enough reliable functionality to count on. Overall, I felt frustrated that something that should make working remotely easier ended up being more trouble than it was worth, and I couldn’t recommend it given my experience.