Database feature ne kaam bhi kiya aur problem bhi di
Maine sales ke liye WFHI ka software liya tha taaki mera call workflow thoda streamline ho jaye. Pehle toh unka database wala feature kafi helpful laga, kyunki main apne leads ko aasani se track kar rahi thi, aur contact info organise karna kaafi convenient tha. Lekin day-to-day use mein thoda dikkat hui jab kabhi kabhi call dialer theek se respond nahi karta tha; kai baar call lagane mein delay hota tha, jis wajah se client ke saath timing miss ho jati thi. Dusri baat, software updates automatically ho jate hain, jo ki achha hai, but kabhi-kabhi naye versions ke baad mujhe lagta tha ki kuch features unpredictable tareeke se behave karne lage, jisse adjust karna padta tha. Training material clear tha, par phir bhi jab kuch bugs aaye toh help ke liye support tak pahunchna thoda lamba process lag raha tha. Payment process smooth thi, invoice time par milti thi aur payment options bhi clear dikhte the. Overall, software ke kuch parts toh meri roz-marra ki sales calling ko better bana rahe the, lekin software ki reliability aur thoda user support mein improvement ki zarurat thi. Isliye main isko 3 stars doongi kyunki kuch expectations puri hui aur kuch thodi disappoint bhi hui.