Data loss pe thodi hairani hui, par support acchi thi
Jab mein software ko use kar rahi thi, toh ek din mera kaafi data delete ho gaya without clear reason. Pehle mujhe shocked lag gaya tha kyunki database feature kaafi vital hai mere liye. Lekin phir support ko call kiya toh unhone jis tarah se patiently mujhe help kiya, wo kaafi comforting tha. Updates ke baad kahi bugs aa gaye it seems, jo shayad us data loss ka sabab bane. Us maneuver ko lekar thoda ajeeb feel hua, kyunki software normally smooth chalta tha aur maine socha tha ki automatic updates asli mein functionality badhaenge, par yahan thoda reverse effect nazar aaya. Baaki training aur onboarding flow kaafi easy tha, aur dialer bhi acchi performance de raha tha. Payment or invoice system mein bhi koi major dikkat nahi thi. Overall mujhe surprise hua ki software itna robust nahi hai jitna maine expect kiya tha, par support aur helpdesk ne iski kami ko kafi had tak cover kar diya. Ab thoda cautious hokar hi use karti rahungi.