2 out of 52 of 5Verified purchaseSupport and communication
Daily support thoda mehenga aur thoda slow tha
Day to day, the telephonic support system mein thodi pareshaani rahi jo main expect nahi kar rahi thi. Kabhi kabhi call attend karne mein der lagti thi, aur issues repeat karna parta tha har baar jab naya call karta tha. Support team generally polite thi aur problems ko samajhne ki koshish karti thi, par lagta tha ki unke paas zyada technical knowledge nahi hai trouble-shoot karne ke liye fast. Training ke dauran sab thik tha, lekin regular basis pe support bore me thodi disappointment thi. Ek acha point yeh tha ki automatic updates se software kabhi hang nahi karta tha, jo chota problem reduce karta tha. Total mila ke thoda effort lagta hai baar baar support lene mein.